Compliance

Compliance & Disclosures

Gilbert Services Southwest is an independent insurance agency. This page outlines our licensing, the role of the Marcell AI agents, and the disclosures that apply to material on this site.

Licensing

Licensed insurance producer in the State of Arizona. Product availability, carriers, and features vary by state. No other professional licenses or certifications are represented on this site.

Marcell AI disclosure

Marcell is an AI-powered informational assistant. Responses, calculator outputs, and Medicare / IUL / Life / Annuity projections shown on this site are illustrative only. They are not a binding quote, a policy recommendation, or a substitute for a licensed producer's review. Actual rates, benefits, and eligibility are determined by the issuing carrier.

Medicare disclosure

We do not offer every plan available in your area. Any information we provide is limited to those plans we do offer in your area. Please contact Medicare.gov or 1-800-MEDICARE to get information on all of your options.

Record retention

Client and transaction records are retained for 2 to 10 years depending on the product line and applicable industry rules, consistent with state insurance record-keeping requirements.

Complaints & contact

Compliance questions or complaints: keith@gilbertservicessouthwest.com.